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Privacy Policy

Last Updated: September 2026

This privacy policy explains how Modern Collectibles (“we”, “us”, or “our”) collects, stores and uses your personal information, plus the choices and rights you have when you visit or make a purchase from our website. We process your data in strict compliance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Modern Collectibles is the data controller for the personal information described in this policy. If you have any questions about this policy or how your data is handled, please contact us using the details in Section 13.

2. Keeping Your Data Safe

We take all reasonable steps to protect your personal information from being lost, used, or accessed improperly, including the use of encryption technology, but cannot guarantee the security of any information you disclose through our website or electronic communication.

3. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Identity Details: Your first name, last name, and username.
  • Contact Details: Your billing address, delivery address, email address, and phone number.
  • Order Details: The products you purchase, quantities, and any notes you add at checkout.
  • Your Payment Card Details: Processed securely via our payment providers such as Stripe or PayPal; we do not store full card numbers.
  • Transaction Data: Details about payments to and from you and products you have bought from us.
  • Technical Data: Your IP address, browser type, device information, and time zone.
  • Usage Data: Information about how you use our website and shop.
  • Communications: Messages you send us via email, contact forms, or customer support.

4. How We Use Your Information

  • To Process Your Order: We use your contact and financial data to take payment, pack your items, and deliver your goods.
  • To Communicate with You: We send order confirmations, shipping updates, and reply to your support emails.
  • For Marketing: We only send you promotional emails if you gave us explicit consent at checkout or through subscribing. You can unsubscribe at any time.
  • To Improve Our Website: We analyse technical and usage data to make our shop work better.
  • Website Hosting and IT Providers: To keep our online shop online and secure.
  • Legal Authorities: To comply with our legal and tax obligations, and prevent fraud.

5. Sharing Your Information

We do not sell your personal data. We share it only with trusted third parties who help our business run:

  • Payment processors, to complete your transaction.
  • Delivery and courier partners, to fulfil and ship your order.
  • IT and hosting providers, who support the operation of the Site.
  • Professional advisors and authorities, where required by law or to protect our legal rights.

6. Payment Information

Payments made on the Site are processed by third-party payment providers integrated with our WooCommerce store. When you check out, your payment details are transmitted directly and securely to those providers; we do not see or store your full card details. Please refer to the relevant payment provider’s own privacy policy for details of how they handle your payment data.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements — for example, order and invoice records are typically kept for the period required by UK tax law. Account information is retained while your account remains active, or as configured in our store’s data retention settings.

8. Your Rights Over Personal Data

Under UK data protection law, you have rights including:

  • Access to the personal data we hold about you.
  • The correction of your personal data when incorrect, out of date or incomplete.
  • The deletion of the data we hold about you, when you withdraw consent.
  • That we delete/stop processing your personal data, when you have withdrawn consent, or object, and we have no legitimate overriding interest.
  • That we stop using your personal data for direct marketing.

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice.

9. International Visitors and Cross-Border Data Transfers

We welcome visitors and customers from all over the world. If you are accessing our Website or purchasing goods from outside the United Kingdom (UK), please be aware that your personal information will be transferred to, stored, and processed in the UK, where our servers are located and our central database is operated.

The data protection and privacy laws in the UK may differ from those in your home country. However, we are committed to protecting your privacy and take steps to ensure that your personal data receives an adequate level of protection, regardless of where it is processed.

For Visitors from the European Economic Area (EEA)

When we transfer personal data from the EEA to the UK, we rely on the UK’s Adequacy Decision granted by the European Commission. This means the UK is officially recognised as providing an equivalent and adequate level of data protection to that of the EU GDPR. If we transfer your data onward to third-party processors outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA).

For Visitors from the United States

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have specific privacy rights regarding your personal information under state laws like the California Consumer Privacy Act (CCPA/CPRA).

  • We do not sell your personal information to third parties.
  • You have the right to request access to, deletion of, or restriction on the use of your data.
  • To exercise your US state-specific privacy rights, please contact us using the details below.

For Visitors from the Rest of the World

By using our Website, purchasing our products, or providing us with your personal data, you acknowledge and explicitly consent to the transfer, storage, and processing of your information in the UK. We handle all international data in accordance with this Privacy Policy and applicable UK privacy legislation.

10. Children’s Privacy

The Site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Cookies

We use cookies and similar technologies to run the Site (for example, keeping items in your cart and remembering that you are logged in), and — only with your consent — to understand how visitors use the Site or to support marketing. You can manage your cookie preferences at any time using the “Manage Preferences” option in our cookie banner, or via your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “last updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us via info@moderncollectibles.co.uk.