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Privacy Policy

Draft template — last updated: 26 August 2026. This page is a starting-point policy for Modern Collectibles, a UK-based WooCommerce store selling limited-edition, individually numbered football memorabilia. It is provided as editable content so the site owner can review it with a qualified advisor and adjust it (business details, payment providers, data retention periods, etc.) before relying on it as a live legal document.

1. Introduction

Modern Collectibles (“we”, “us”, “our”) operates moderncollectibles.co.uk (the “Site”). This Privacy Policy explains what personal information we collect when you browse the Site, create an account, or place an order, how we use it, and the choices and rights you have.

2. Who We Are

Modern Collectibles is the data controller for the personal information described in this policy. If you have any questions about this policy or how your data is handled, please contact us using the details in Section 13.

3. Information We Collect

We collect information you provide directly to us, such as:

  • Contact details — name, email address, delivery and billing address, phone number.
  • Account information — username, and order history, if you create an account.
  • Order details — the products you purchase, quantities, and any notes you add at checkout.
  • Payment information — processed securely by our payment provider(s); we do not store full card numbers on our own servers.
  • Communications — messages you send us via email, contact forms, or customer support.

We also collect some information automatically when you use the Site, including your IP address, browser type, device information, pages viewed, and referring URLs, typically via cookies and similar technologies (see Section 6).

4. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including payment, shipping, and customer service.
  • Create and manage your account, if you choose to register one.
  • Communicate with you about your order, including confirmations, shipping updates, and responses to enquiries.
  • Send marketing communications where you have opted in, which you can unsubscribe from at any time.
  • Improve and maintain the Site, including troubleshooting, analytics, and security.
  • Comply with our legal and tax obligations, and prevent fraud.

5. Payment Information

Payments made on the Site are processed by third-party payment providers integrated with our WooCommerce store. When you check out, your payment details are transmitted directly and securely to those providers; we do not see or store your full card details. Please refer to the relevant payment provider’s own privacy policy for details of how they handle your payment data.

6. Cookies

We use cookies and similar technologies to run the Site (for example, keeping items in your cart and remembering that you are logged in), and — only with your consent — to understand how visitors use the Site or to support marketing. You can manage your cookie preferences at any time using the “Manage Preferences” option in our cookie banner, or via your browser settings. For more detail on the categories of cookies we use, see our cookie preferences panel.

7. Sharing Your Information

We do not sell your personal information. We share it only where necessary, with:

  • Payment processors, to complete your transaction.
  • Delivery and courier partners, to fulfil and ship your order.
  • IT and hosting providers, who support the operation of the Site.
  • Professional advisors and authorities, where required by law or to protect our legal rights.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements — for example, order and invoice records are typically kept for the period required by UK tax law. Account information is retained while your account remains active, or as configured in our store’s data retention settings.

9. Your Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or a copy of your personal data, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details in Section 13. Registered account holders can also view and update much of their information directly from the “My Account” page, or request an export or erasure of their data.

10. Children’s Privacy

The Site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. International Visitors

Our Site is hosted in the United Kingdom. If you access the Site from outside the UK, your information may be transferred to, stored, and processed in the UK or other countries where our service providers operate, with appropriate safeguards in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “last updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us via the enquiry form on our Site, or by emailing our customer support team.